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THE MACK STANDARD INDUSTRY RESEARCH

Find your industry.
See the evidence.

A project waiting on approval. A report nobody can find. A manager chasing updates. The industry changes, but the operational friction feels familiar.

Explore 32 industries, credible research, and examples of how a tailored Command Center could help your team work with less friction.

Independent industry findings Practical workflow examples No invented TMS outcomes
START HERESelect your industry01 — 08
Don't see yours? Browse all 32 industries
RESEARCH, NOT SALES CLAIMS.BUILT FOR THE WAY REAL TEAMS WORK.SCROLL TO EXPLORE
01 / FIND YOUR INDUSTRY

Find your industry.
See the everyday challenge.

Start with the type of work you manage. Each industry card connects a recognizable operational challenge to either published research or an illustrative workflow.

32INDUSTRIES
TO EXPLORE
01Choose an industry
02Read the challenge
03Explore a Command Center workflow

Browse across sectors. Choose a card to see the published evidence where available and an example of what your team could track.

Showing 9 of 32 industriesCHOOSE A CARD TO VIEW DETAILS
Published industry research Illustrative workflow (not a measured result)

Research cards refer to the surveyed populations, not TMS outcomes. Workflow-only cards are illustrations of possible applications, not claims of existing customer implementations. Every solution would be scoped around the company’s actual operations.

02 / WHAT THE RESEARCH SHOWS

The hours lost between the actual work.

The same problems appear across sectors: time lost finding answers, chasing updates, and making decisions without a full picture. These are independent research findings—not TMS results.

TIME SPENT SEARCHING02
9hrs

Looking for the answer.

Weekly time spent finding information needed to do the job, according to Asana's surveyed knowledge workers.

Asana, 2024
DEPARTMENT HANDOFFS03
12%

Everyone has part of the story.

Only 12% of surveyed knowledge workers say new information moves quickly between departments.

Asana, 2024
PROJECT VALUE04
50%

Finishing isn't the same as succeeding.

Only half of surveyed projects met PMI's definition of delivering value worth the effort and expense.

PMI, 2025

Asana surveyed more than 13,000 knowledge workers across six countries (2024). The 53% and nine-hour measures describe overlapping activities and must not be added together. PMI's 2025 measure uses a value-based definition of project success (n=5,842). No statistic represents an expected TMS performance improvement.

03 / THE TMS APPROACH

We don't sell the statistic.
We solve for the workflow.

Industry research helps you recognize the problem. A useful Command Center starts by defining how that problem shows up in your specific business.

Talk through your operation
01

Pick the recurring bottleneck.

A missed approval, delayed customer handoff, status-chasing habit or unresolved vendor request.

02

Make ownership visible.

Agree on who acts next, what good looks like, and when an issue should be escalated.

03

Track the change.

Measure overdue items, cycle time or founder follow-up hours against a baseline—without promising unproven savings.

04 / EXPERIENCE, SEPARATELY

Operating results. Not industry averages.

Selected prior professional engagement outcomes are shown separately from published research. They are not outcomes produced by TMS software customers.

41%FASTER IMPLEMENTATION

A specific implementation timeline moved from 14 to 8.5 weeks.

$412K+CONTRACT VALUE PROTECTED

Vendor obligations and exposure were identified and addressed.

23EXTERNAL PARTNERS MANAGED

Outside partners worked through one operating structure.

These results come from prior professional operating engagements as described by the founder, not independent industry studies or verified TMS software case studies. Individual circumstances, scope and outcomes vary.

YOUR BUSINESS / YOUR OPERATING VIEW

Don't see your exact industry?
Tell us what gets stuck.

Start with the work: deadlines, approvals, handoffs, vendors, clients or locations. We'll discuss whether a focused Command Center is a practical fit.

Request a tailored conversation NO OBLIGATION · SCOPED TO YOUR NEED
THE MACK STANDARD / INDUSTRY FIELD NOTE

WHAT THIS LOOKS LIKE IN REAL LIFE

WHAT A COMMAND CENTER COULD HELP TRACK

    Illustrative workflow ideas only; scope and integrations require discovery. Published industry statistics do not measure TMS customer results or promise savings.

    Talk through your workflow